Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.

ApplianceKenmore Washer

Model11024712300

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Screw drivers
Socket set

Richard From Wareham, MA

Jan 11, 2013

out of people found this instruction helpful

Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Agitator Directional Cogs

Part Number: PS388034

$3.32
In Stock