Dishwasher not draining

ApplianceFrigidaire Dishwasher


Level of DifficultyReally easy

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers

Jonathan From Cherry Hill, NJ

Dec 05, 2012

NOTE: I am a complete amateur, and had NEVER attempted to work on my own appliances before this. Diagnosis via web search determined that the drain pump was the most likely problem. had the best prices and, as it turned out, the fastest delivery. I shut off the power to the dishwasher at the circuit breaker and turned off the water supply under the kitchen sink. I took all of the removable parts out of the dishwasher (lower rack, spray arm, strainer), and using a shop-vac, I emptied the water that had pooled at the bottom of the dishwasher. I removed the kickplate (2 screws) to disconnect the water line (pliers) and the drain hose clamp (flat screwdriver). Both of these had some water in them, so I used one of a few shop towels that I had handy to keep things dry. Opening the dishwasher gave me access to the screws that anchor the unit to the countertop, which I removed (phillips screwdriver). Loosening the adjustable feet and gently rocking the dishwasher dislodged it to the point where I could remove it, but not before laying cardboard down to protect the kitchen floor. Once removed, I flipped the unit over and disconnected the old drain pump's electrical leads, noting which one went where. Three star-shaped screws held the drain pump in place - one of which was difficult to get to, due to the size of my driver and the location of the main motor. I removed/replaced the pump, connected the electrical leads, flipped the dishwasher upright, and slid it back under the countertop. I re-extended the adjustable feet and made sure everything was level front-to-back and side-to-side before securing the two screws through the tabs into the countertop. Under the unit, I reconnected the water line, turned the supply back on, and checked for leaks. I reconnected the drain hose and then turned the power back on at the circuit breaker. I did a quick test run of the unit and not only did it drain properly, but there were no visible leaks. I will reinstall the kickplate in a week or so, after I can run a couple loads of dishes and ensure that there are no issues under the unit. With a small amount of web searching, some great help from the PartSelect crew, and a bit of fortitude, I saved hundreds of dollars and have a far better understanding of how my dishwasher works. That's a win-win in my book!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drain Pump (Now subbed to Drain Pump -120V 60Hz)

Part Number: PS8689824

In Stock