Timer operated normally, but the microwave did not heat water or cook food.

ApplianceGeneral Electric Microwave

Model

Level of DifficultyDifficult

Time to do repairMore than 2 hours

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers

Peter From Severna Park, MD

Nov 06, 2012

Our GE Profile Advantium 120 Series Over-the-Range Microwave stopped working. We called GE Service. The first available appointment was two weeks after our call. The technician charged $99, gave us a form stating that the Magnetron and Diode Cable as defective and quoting an additional price of $362 to furnish and install these parts. He said that it would be another two weeks before he could do the work. Instead I ordered the parts from you and had them within two days. The parts you furnished were identical to the original parts in our unit. They arrived within two days. I installed the parts without removing the microwave from the wall. The most difficult part was inserting the magnetron mounting screws into openings in the rather tight space available. I was able to do this by using plastic pacaging tape to hold the screws onto the end of a short Phillip screw, Prior to iserting each screw I pushed it through the sticky side of a piece of packaging tape. I then folded the sticky surface over the shank of the screw. Once a screw was seated, but before it was fully tightened, I used needle nose pliers to pull off the tape. The unit now functions perfectly.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Diode Cable

Part Number: PS239148

$14.09
In Stock

Magnetron

Part Number: PS239442

$181.32
In Stock