Level of DifficultyEasy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
Jeanine From Kansas City, MO
Oct 13, 2012
We did exactly what another customer told us to do. I ordered the part, which came extremely fast. We carefully snapped off the pieces on the rack, sometimes using a small screwdriver. The most difficult part was getting the rack adjuster to slide into the part. We used the other side as a guide to put it back together. We problably saved $200 in service calls by doing it ourselves. I ordered 2 just incase the other one breaks also - it is kind of loose. Shame on Kitchenaid for not making a better product!!!
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Part Number: PS3497383