Center Crisper Drawer Rail was broken

ApplianceKenmore Refrigerator

Model

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools

Glenna From Beecher City, IL

Oct 12, 2012

Replacement rail slipped into to the refrigerator in seconds! The best part of this story is the Excellence of customer service!!! After a long fruitless search for the replacement part, I found the website, ordered the part that I thought was appropriate. When I received it, i realized that it was too short. I phoned customer service, explained the situation and after giving the representative the make and model of my refrigerator, she promptly located the correct part and e-mailed instructions for return of the other part. I had spoken with the representative around noon on Wednesday and when I arrived home Thursday evening, the replacement part was already at my home!!!! I heartily commend this supplier. I had spoken to a representative when I first ordered the part. He straightened out a shipping address issue and was super! The second person that I spoke to was gracious and so efficient! I highly recommend this site!!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Crisper Drawer Rail

Part Number: PS324838

$13.81
In Stock