The door hinge was worn out and caused the door to drop a bit when opened. This also caused the outer door frame plastic window to crack and the locking latch to malfunction.

ApplianceWhirlpool Washer


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers

Joel From Crystal Lake, IL

Sep 05, 2012

I purchased on-line, the hinge, outer door frame and the lock mechanism. I removed the screws from the hinge to th machine and lifted the door off. Then I removed the inner door glass by taking out the screwss that hold it together. This will expose the screws that hold the hinge to the door. Remove it and put the new parts on in opposite orders from the removal. For the latch, most people who posted said to go through the top of the machine. That is not nessesary. The rubber gasket/bellows around the opening is held on by a wire ring that has a tension spring. Find the spring and the wire removes easily. Peel the gasket off at the latch side. No need to completely remove it. You can now feel the latch. Remove the screws that hold it in place and you can take it outby removing the 3 clipped in wiring plugs. Plug the wires into the new latch. Put it back in the machine, reset the gasket and wire and you are done. The entire repair took about 45 min. Very easy to DIY.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Hinge

Part Number: PS391614

In Stock

Door Lock Latch

Part Number: PS972231

In Stock

Outer Door Frame with Glass

Part Number: PS1486118

In Stock