The motor was running but the mixer wasn't turning

ApplianceKitchenAid Mixer


Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers

Steve From Cornwall, VT

Sep 04, 2012

After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Worm Gear

Part Number: PS774065

In Stock

Worm Gear

Part Number: PS986966

In Stock