Broken nozzle on water dispenser

ApplianceWhirlpool Refrigerator


Level of DifficultyEasy

Time to do repair1- 2 hours

Age of ApplianceMore than 10 years

Tools Screw drivers
Socket set

Chris From Helotes, TX

Sep 01, 2012

Easy repair once you figure out how the door is assembled. Note there are two replacement parts supplied in the kit. You only need one, but.... don't throw anything away yet, we have a special use for the extra part. 1) Pull the surround to reveal the mounting point for the dispenser. There is an inner panel that has a couple screws that needs to come out. 2) Disconnect the switch plate from the harness. Ensure you have the wire colors written down. My fridge had them marked on the switch, but be sure to check first. 3) Disconnect the water line under the door. Instructions show a threaded coupling, but mine was a press fit. Easy to undo, just put pressure on the collar at the union, then pull the tube out. 4) Remember the extra tube in the kit? This is where to use it. The tube in the door follows a channel down to the door hinge. However, it sometimes hangs up on the hinge ferrel, which means you have to pull the door to fish it out. To avoid having to pull the door, use the extra tube as a "fish tape." String or twine works just as well. Tape (duct tape, electrical tape, etc.) the end of the old tube to the extra tub supplied in the kit. You can tell which one by comparing the nozzle ends, they are different. You want this tape joint to be smooth without a big bulge. 5) Remove the screw holding the old nozzle and gently pull the old nozzle and tube from the door. 6) Disconnect the old tube from the extra tube, then connect the new replacement tube to the extra tube. 7) Carefully draw the new tube into the door. 8) Disconnect the extra tube from the new tube and reconnect the new tube to the water line. 9)Mount the nozzle, re-install the inner panel, re-connect the switch assembly, then reassemble the surround.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Nozzle and Tube Kit

Part Number: PS371704

In Stock