refridgerator would not cool, yet had ice on inside back panel on freezer side

ApplianceGeneral Electric Refrigerator


Level of DifficultyReally easy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers

renee From bandera, TX

Aug 22, 2012

it's a side by side ge fridge/freezer. When it quit freezing or keeping cool on fridge side we googled on line the make and what was wrong. Plenty of videos popped up on you tube. There were so many different items that suggested what was wrong that we just watched a view and quickly diagnosed the problem. It was so cool how the videos walked you thru testing and diagnosing. I then ordered the part being the heater and the thermostat coil. I ordered both just in case. Once I recieved the parts I took off the inside back panel on freezer side, exposing the coils which were iced over badly. I then unscrewed the heater at the bottom of coils and simply replaced it with the new. The only problem that I came across was the new part (heater) did look different that the one I took out. It was a doulbe instead of a single. I was a little worried about this. I went ahead and installed it using a screw driver. I then put back on panel by screwing it on with a elec screw gun. Plugged it in and wow, it worked. I was so happy. I just knew that this was either gonna cost a fortune to have someone come out or at the worst have to buy a new one. Very expensive! Instead, thanks to the videows and the ease of ordering then installing the part I spent about $32.00 Made me happy. I will definetly pass on this info and will use this process again should the need arise. We live out in the country which means just to have someone come out and look at it would have cost a $100 trip fee, plus parts and labor. Thanks again for the help and ease at solving a problem that could have resulted in a hardship for our family

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater Harness Kit

Part Number: PS1993872

In Stock