This part is found at the end of the auger in the ice container - replace this part when the icemaker doesn't dispense ice.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice | Noisy | Ice maker dispenses too little ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X11459 replaces these:
AP3203248, 1057467, WR17X11459
Customer Reviews
Average Rating:
★★★★★
★★★★★
30 Reviews
3.5
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★★★★★
★★★★★
Thomas M - January 24, 2023
Verified Purchase
ice dispenser cup replacement
the part was simple to replace and functioned properly for approximately 1 week. unfortunately due to a very poor design the drive tang on the cup again failed at the base. This repair was a complete waste of money considering the price of this cup and the short time it actually functioned.
I'll just open the door and reach in and grab the ice.
★★★★★
★★★★★
Deirdre D - December 6, 2022
Verified Purchase
Fell apart
Fell apart after about a week
January 18, 2023
Thank you for your review. We're sorry to hear that happened, we do have a 1 year warranty on all of the parts we sell and we will be in touch soon to help fix this issue.
★★★★★
★★★★★
Carrie G - May 5, 2022
Verified Purchase
Easy repair
Part was as ordered. Arrived quickly. No issues
★★★★★
★★★★★
Gary H - February 16, 2021
Verified Purchase
Perfect Fit
Easy to install and a perfect fit!
★★★★★
★★★★★
Thomas H - October 16, 2020
Verified Purchase
Ice cup
Part was as described and delivered on time. Very satisfied.
★★★★★
★★★★★
Larry L - June 21, 2020
Verified Purchase
part broke within 3 days after installation
The part looked fine when I received it. i installed following the instructional video you produced. It worked fine for 3 days, then I noticed the ice stopped dispensing. I looked at the part and it was damaged.
For $43 I would expect a more durable part.
★★★★★
★★★★★
Mark M - February 6, 2020
Verified Purchase
Not a great value.
$42 for a part that probably cost $4 or less!
★★★★★
★★★★★
CHARLES W - September 10, 2019
Verified Purchase
Easy to replace
The part broke within a week of installing.
★★★★★
★★★★★
John C - July 16, 2019
Verified Purchase
Garbage
Only lasted a week and broke
July 17, 2019
Thank you for your review. I’m sorry to hear that happened. We have contacted you about this and look forward to trying to help you with your issue.
★★★★★
★★★★★
Bruce R M - June 22, 2019
Verified Purchase
Ice dispenser
I installed the part and it fixed the problem for the short term but has already broken but works for now! How long it will continue is another question!
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 29 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
I replaced leaking water tank and cracked ice dispenser cap
I simply followed the instructions. They were easy to follow and accurate. This proved to be a very easy repair.
Watched the UTube video on how to replace. Very simple instructions. So easy a 10 year old could do it.
George from SANFORD, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
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The ice dispenser cup cracked and broke apart preventing ice from being dispensed
A kitchen knife was used to remove the parts broken from behind the coils. The same knife was used to help fit the new dispenser cup in the same location behind the coils in the ice bucket.
Anna from SHERMAN, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
1 of 2 peoplefound this instruction helpful.
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Replace Broken Drive Cup
This was the second time in two years I had to replace a broken drive cup. Remove four screws that fasten the ice bin to the frame. Remove one screw that fastens the cube-crushed ice lever to the bin. Do not remove the lever and spring from the bin. Move the lever to expose the connection to the cube-ice shield. Push the lever to com
... Read morepress the spring and remove the lever end from the cube-ice shield. The cube-crushed ice assembly is a press fit and should pry away from the bin. Two issues. 1- The threaded plastic bearing on the dispenser end had turned all the way in causing the end of the dispenser screw shaft to bore through the housing and trap the shaft onto the housing. I had to insert a pry between the housing and the dispenser mechanism to release the shaft from the hole it had bored. Then the dispenser mechanism separated easily and the drive cup replacement was simple. 2- Why was the drive cup breaking? When I used "quick ice" the freezing tray over-filled causing the cubes to freeze together at the top. The bonded cubes then got trapped in the dispenser screw and jammed a lump of ice into the end of the bin causing enough pressure on the plastic drive cup to break it. Lesson - Check the ice bin frequently for frozen lumps of ice. If present, empty the bin and make sure only properly formed cubes are present. Run the dispenser frequently to prevent ice cubes from freezing together.
Read less
John from Henderson, NV
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
91 of 105 peoplefound this instruction helpful.
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The drive cup split in half, so teh drive was floating in the ice and cubes were coming out the back.
The expanded parts drawings on the website made it easy to identify the part. Then I also used the drawings to figure out how to dis-assemble the ice dispenser to install the drive cup. The olny challenge was getting the housing around the blades to separate and I didn't want to brake the housing. I had to use three screw drivers to we
... Read moredge it out around the drive shaft and side clips. The time delay came in having to run back and forth to my PC to keep looking at the drawings. Some instructions with the part would have been helpful.
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Paul from Fishers, IN
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
2 of 5 peoplefound this instruction helpful.
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Drive cup split in half icewould not dispence
Reviewed diagram on partselect when I ordered parts great help.
Barry from Miami, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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Broken drive cup
This is actually the second time I've replaced the drive cup. This time was so much easier due to the comments left by others on the website! Thanks for your insights!
Richard from Albuquerque, NM
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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ice would not dispense
Had to look up instructions on the internet in order to learn how to install the piece. Had to take out two screws in order to slide the piece into place.
Mary Ann from Lawrenceville, GA
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 10 peoplefound this instruction helpful.
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replacement of plastic drive cup
remove 5 screws. remove broken part and installed new part and the 5 screws, job done
james from atwater, OH
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
0 of 3 peoplefound this instruction helpful.
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The drive cup had broken
I followed the instructions on your website. I pulled out the old drive cup and installed the new one. To my regret, I must have broken something in the main ice dispenser during the installation since it would not work. I then ordered a new bin with everything already assembled. I should have done this from the start. Now everthing works
... Read more just fine.
Read less
Herbert from Buckeye, AZ
Difficulty Level:
Very Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 6 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
14 questions answered by our experts.
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Liliana
October 6, 2017
Do you have any video
For model number wr17x11459
Hi Liliana. Thank you for the question. Please see the link below for the video. Hope this helps!
https://www.youtube.com/watch?v=5MY_AShPoUg
17 people found this helpful.
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Tony
November 3, 2017
Will this fit a Samsung da97 06978g
For model number Da97-06978g
Hi Tony,
Thank you for your inquiry. The drive cup is a GE part and will not fit your appliance. For information on the correct part, we would need your model number. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Grant
May 6, 2018
Will this auger cup fit my GE refrig?
For model number PSC23MSWCSS
Hello Grant, Thank you for your inquiry. Yes, we do show that this ice auger drive cup will fit the model number you provided. Hope this helps!
2 people found this helpful.
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David Hershan
June 24, 2019
How do you replace ice dispensing cup
For model number Zfsb23dxass
Hello David, thank you for your question. Here is a video that might help! https://www.youtube.com/watch?v=5MY_AShPoUg
2 people found this helpful.
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Bob
November 4, 2019
Hello, my refrig keeps breaking the ice despencing drive cup, model number ps964134. Can you please advice a possible cause for this to keep happening. It has broken two so far, the one that came with the frig and a replacement part i ordered from you. Thanks.
For model number GSF25XGRBWW
Good Day Bob. Thank you for your question in regards to your unit (Model Number GSF25XGRBWW). Based on our research, the reason that this may be happening is that the auger is out of alignment and may need to be reset. Hope this helps. Best Regards.
2 people found this helpful.
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Nicole
July 15, 2021
Will this fit my ice maker?
For model number GFSS6KKYESS
Hello Nicole, Thank you for the question. The cup for this model is not sold separate from the Ice Bucket and Auger Assembly. We hope this helps!
Hi Manuel, Thank you for the question. Please see the link below for the video. Hope this helps! https://www.youtube.com/watch?v=5MY_AShPoUg. Good luck with your repair.
1 person found this helpful.
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Trina
October 10, 2019
When we try and get ice, it makes a loud clunking noise like the auger comes out of place. Is this the part we need to make it stop making a noise and have ice again?
For model number GSS25KSW
Hi Trina, thank you for your question. It could be this part however I would suggest pulling out the ice bin and taking a look at the parts to see if anything is broken or not. Once you do an inspection of the parts you should be able to see if there is anything broken in there. I hope that helps. Good luck with your repair.
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Deborah
April 26, 2022
Auger makes a grinding/thumping noise but does not move the ice forward. Will replacing the motor fix it?
For model number Gss25lswass
Hello Deborah, Thank you for your inquiry. You can test the auger motor with a multimeter to see if it is causing the issue. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
WE NEED THE WATER/ICE DISPENSER GRILL:
CAVE:1 REV:2 GRILL : 200D7803P002
DO YOU HAVE IT?
For model number PSC23NSTCSS
Hi David, thank you for reaching out. The dispenser grille, part number PS1483313, fits your model. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
