No heat when baking or broil

Bought the Electronic Clock Timer. arrived with in 2 days. Was a snap to install. Fived part of the problem, not all of it. We purchased the bake element. It arrived quick;y too, but the box was smashed up and the element was bent out of shape. We were able to bend it bck into sgape and when we installed it... it worked GREAT! Have baked cookies with no issues. If I ever need parts again will buy from part select, but would perfer UPS as a delivery service