Water wouldn't come out of dispenser but ice dispenser was working fine.

ApplianceWhirlpool Refrigerator


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers

Susan From Huntington Beach, CA

Aug 09, 2012

I watched the video and removed the tray, but there were no screws underneath it! We tried prying it off with no luck, and then I read the directions from another customer. We removed the door handle, pressed down on the dispensing unit while using a flat head screwdriver to pry off the dispenser unit at the bottom (There are two little slots where the screwdriver fits perfectly.) I was afraid of the thing cracking since it is so old, but it did fine. This was the only hard part. After this was off, the rest of the repair followed the video exactly and it was super easy and took about 5 minutes! As I was detaching the old control bracket, I saw that it was completely broken on the right side. I knew then that this was the correct fix. It was an incredible moment when we tested the dispenser for the first time and water came shooting out! Thanks for your help on this - I would have never dreamed doing a repair like this before, and now i know I can do it.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Control Bracket

Part Number: PS327360

In Stock