THE STRIPPER ARM BROKE SO I NEEDED TO REPLACE IT.

THE INSTRUCTIONS STATED THAT THE CANTILEVER BIN AND STRIPPER ARM NEED TO BE REPLACED. SO MY HUSBAND AND I NEVER HAD TO TACKLE THIS REPAIR BEFORE SO WE WERE UNAWARE AS TO HOW TO DO THIS BUT WE ANALIZED HOW TO TAKE THIS UNIT APART. WE SUCESSFULLY DISASSEMBLED THE UNIT AND REPLACED THE BROKEN PARTS AND REASSEMBELLED THE UNIT AND REINSTALLED IT IN THE FREZZER AND IT WORKS AS IT DID WHEN WE GOT THE REFRIGERATOR. THANK YOU TO YOUR CUSTOMER SERVICE DEPARTMENT FOR HELPING ME CANCEL MY ORDER WHEN I THOUGH I ORDERED THE RIGHT PARTS, AND THEY HELPED ME WHEN I FOUND THE RIGHT ONES.