Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

ApplianceGeneral Electric Refrigerator


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Screw drivers

Robert From Beaufort, SC

Aug 04, 2012

Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Dispenser Door Solenoid Assembly

Part Number: PS1483583

In Stock