NOTE: This part has been replaced by the manufacturer. It may look different from the original but will still function the same. This part is both the start relay and the overload. The start relay boosts the compressor, and then shuts off as soon as the motor gets up to speed and the overload provides extra protection against excessive temperatures.
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Part Videos
Replacing your Whirlpool Refrigerator Compressor Start Relay
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Fridge too warm | Freezer section too warm | Fridge and Freezer are too warm
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
Whirlpool, KitchenAid, Kenmore, Thermador.
Part# WP2319792 replaces these:
AP6007299, 2255198, 2319792
Customer Reviews
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★★★★★
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Dianna E - December 11, 2018
Verified Purchase
Easy repair
The part worked great.
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Jim F - June 19, 2018
Verified Purchase
Worked perfectly
Part arrived, plugged it in, fridge is working perfectly
★★★★★
★★★★★
Victor H - March 15, 2018
Verified Purchase
Quick repair, Quality parts, Quick delivery
I was not 100% sure the parts I ordered would fix my problem. The common issues and typical bad part recommendation is a real help. I received my parts in an expedited manor installed them in no time and my refrigerator has been running perfect. $100 on parts and shipping saved me from a +$300 repair bill if not a full replacement. Thank you PartSelect
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Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 15 reviews.
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Fridge won't start
When you plug in the fridge it will begin to make noise, but never get cool. When you open the door it will stop and will not turn back on.
RELAY-STRT (PS11770133) is listed as one that can fix the problem, but the installation video does not match my fridge.
I've replaced the capacitor (PS11757023), the compressor
... Read more start relay (PS11740412), and condenser fan (PS1957416) and none of them have fixed the problem.
I really don't want to throw this fridge out. Please help! justin@jplt.com
Refrigerator wouldn’t get cold. Fan was working and compressor would try to start and then it would click and turn off and the cycle would just repeat.
Pulled the refrigerator out from the wall, I had unplugged it prior so it didn’t burn out the compressor. Put both new pieces together, I ordered both just in case they were both bad. Used the screwdriver and removed the screws from the bottom cover. Removed the silver wire thing, unplugged the wire connector and pulled out the old pie
... Read morece. Plugged the wire connector into the new piece and pushed the new piece into the silver prongs, replaced the silver wire thing, put the back on the refrigerator and replaced the screws and crossed my fingers. Plugged it in, turned on the refrigerator and freezer on from inside the refrigerator and joila it started right up and is working. I am a 63 year old female, and had watched the video first on how to remove and replace it.
Took lower back cover off. Looked and observed for a few minutes to identify parts and removal. Five minutes later the job was complete. Older stainless steel unit now runs like new. Saved a lot of money... DIY
1) Went to site. 2)Read trouble shooting section for recommended replacement part. 3)Selected part. 4) Watched detailed installation video on part specifications. 5)Installed part. Refer runs like new. (Note: May have to restart installation video if audio does not work the first time.)
Gizella from PLACENTIA, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
2 of 2 peoplefound this instruction helpful.
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Compressor was tripping. Both Refrigerator and Freezer stopped cooling
I have a Whirlpool side by side refrigerator/freezer, 12 years old. One day it just stopped cooling and there was water running under the fridge (melted the ice in the ice bucket). Checked the freezer fan and it was working. I also checked the condenser fan by checking air flow under the fridge; there was airflow, so it was working. Lis
... Read moretened to the sound of refrigerator. Noticed the compressor was coming on and after a few seconds clicked (tripped). I figured either the compressor is burned or the Start Device is bad. Turned the plug off, took off the lower back cover using a nut driver. Removed the clip holding the Start Device and gently unplugged the Start Device from the compressor. Measured the resistance across compressor terminals. They should all read some resistance (10,6,4 ohm roughly). Also checked the continuity between each terminal and compressor shell. They were all open (means no shorting). I figured the Start Device should be bad. Ordered new part for $40, replaced it with old one, put the cover back on. Plugged the unit on and everything was working. Remember that it takes a while to cool both compartment, so do not expect the fridge/freezer to get cool quickly.
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Behrooz from CARY, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
3 of 3 peoplefound this instruction helpful.
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No cooling, clicking noises like it trys to start!
The star device that i recived was a little different, wasn't black like the original a recived a grey one and little bit smaller than the original but it fit perfect, and my frige is working good since i replaced.
Fridge and Freezer were not cooling- notices compressor would "click" off after 10 seconds
After repairing a similar refrigerator's ice maker a few years ago, I thought I'd try it again. After some brief research online the compressor tested ok. I ordered the start relay and run capacitor and cleaned the coils. The parts arrived promptly and I installed them without a hitch. The fridge has been working great.
This is a side by side fridge. Both refrigerator and freezer quit working. I could here the combination start device click and try to start the compressor. It would shut back off within 5 seconds.Removed the lower rear cover on the fridge and cleaned the coils while it was off. Replaced the combination start device, plugged in the fridge
... Read more, and it worked. What a relief!
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Patrick from Rayland, OH
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
14 of 16 peoplefound this instruction helpful.
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Stopped Cooling. Could hear compressor trying to kick on but would instantly shut off.
I researched everything that I heard and saw on this forum. I realized that I was seeing and hearing the same problems that everyone was having. So instead of being an idiot and taking the fridge to the curb, I decided to spend 86.00 including shipping/handling on 2 small parts (start relay and capacitor). Best money I have spent. Sav
... Read moreed me over $1000.00+ THANK YOU!!!! The 2nd best thing was that the parts came in the next day. I didn't expect it for approx 3-4 days. Excellent website and excellent service!!!
Refrigerator and freezer stopped cooling after power outage
Power outage and both freezer and refrigerator stopped cooling. When you unplug the refrigerator and plug it back in the compressor would run for a few seconds then kick off. Replaced the combination start device and works great again. Third time I have used the site with positive results. Fast shipping and right part every time to fi
... Read morex that fixed my problem.
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russell from sherman, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
10 of 10 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
8 questions answered by our experts.
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Ricky
August 29, 2017
Our unit starts and sounds normal but does not restart as normal. To restart we turn the thermostat to the off position then back to the desired cold setting.Thank you
For model number ED5SHAXML12
Hi Ricky,
Thank you for your question. We suggest you start with the Capacitor, This part provides the voltage or energy current required to start the compressor and keep it running. It allows the compressor in your appliance to easily cycle on and off.
Hope this helps!
Hi Pat, Thank you for the question. You will need to test the compressor windings with a multimeter. With the multimeter set to R x 10,000 (10K), each winding should be checked to ground. You should have an infinite OL resistance to ground. A shorted motor will read 0 ohms across windings, to ground, or both. If it's both, you'll need to replace the compressor.Hope this helps!
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Harold
February 19, 2019
Freezer side and refrigerator side will not cool, put new capacitor on and combination start device and still will not cool. What could it be.
For model number KSRG25FKBT15
Hello Harold, Thank you for contacting us. At this point I would suggest checking the following parts: PS11750673 Bi-Metal Defrost Thermostat, PS12070685 Thermostat, and PS11740362 Evaporator Fan Motor. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you.
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Eric
July 31, 2018
Re: Kitchen aid refrigerator relay/overload switch. The part rattles indicating that it’s broken. Should it rattle? How do i send it back for replacement?
For model number KSRP25FSSS01
Hello Eric, It is normally to have a slight rattle. If the rattle is more then a slight rattle, you may need to return for a replacement. Please contact customer service to set up a warranty claim and replacement part. Hope this helps!
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Chuck
September 22, 2017
I have looked at your part ps11740412. It lists the brands that are compatible with it but LG is not included. The images of the part are exactly the same (except the white label) as the part i'm trying to get. Will this part work with my model refrigerator?
For model number LG LFC25770ST
Hi Chuck,
Thank you for your inquiry. The part number for the relay start device for your refrigerator is PS3533648. I hope this helps. Thank you and have a great day!
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Eric
July 31, 2018
Re: Ps11740412 model# wp2319792. This part rattles when you shake it. According to the internet, when that happens it’s broken. My old part rattles that’s why you hear the “clicking” noise. I have not installed it yet. But, according to the youtube video, make sure there’s no rattling noise before you install it.
Hello Eric, Thank you for the question. In order to get more information we will need the appliance model number but, in general the device should not rattle. Hope this helps!
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Eric
July 31, 2018
Kitchen aid. The part I received rattles indicating that it’s broken. Should it rattle?
For model number KSRP25FSSS01
Hello Eric, Thank you for the question. For this model, It is normal for a slight rattle If the rattle in yours is only a slight rattle it should be ok. Hope this helps!
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Bob
June 14, 2023
Freezer is cold but not freezing, runs all the time.Fridge side is good. Help? Replace thermostat did not help. Cleaned coils.
For model number Wrtfx311dm00
Hi Bob, thank you for contacting us. If the freezer is cold but not freezing, you may need to check the evaporator fan motor, part number PS11740359, to fix the issue. Before replacing the motor, you may need to check that the gasket is not damaged from anywhere. We hope this helps!
