Door falling open heavily instead of gently; no support.

ApplianceGeneral Electric Dishwasher


Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of Appliance1 - 4 years

Tools Nutdriver
Screw drivers

Alex From Decatur, GA

Jul 25, 2012

Had purchased SPRING DOOR, CABLE ASM, and HINGE CABLE PULLEY prior to starting repair, as I did not know which piece had failed. Cable assembly was the culprit. SPRING is heavy duty steel, HINGE CABLE PULLEY is nylon, and CABLE ASM (assembly) is braided steel with a steel plate at one end that ties into spring and an inadequate nylon piece that ties into the steel hook on the door. The nylon piece failed through tearing open. REPAIR STEPS: 1. Removed bottom cover plate at front. Two hex head nuts. Nut driver works best but Phillips head screw slots are on nuts. 2. Removed dime-sized cover plates located on either side of main unit where door seals when it is closed. Used Phillips head screwdriver to remove screws that are screwed into cabinets flanking dishwasher. Magnetic tip will help keep you from losing these between dishwasher and cabinet as they are too short to project through the access hole when fully unscrewed. 3. Lowered appliance feet using adjustable pliers. Slip wrench would probably work but six-sided appliance feet are slippery. 4. Loosened drain hose clamp from disposal and removed drain hose. 5. Shut off water line to dishwasher (under sink) and disconnected water line with slip wrench. Steps 4 and 5 were done to give me the slack I needed to pull dishwasher out from cavity far enough to access the side where the repairs were to be made. You may or may not need to do that--try pulling dishwasher out first and see how far it will go. 6. Looked at the problem, which was failed cable assembly. 7. Removed nylon Hinge Cable Pullley with nut driver. This allows cable removal. 8. Put cable back into place (loose) and then replaced Hinge Cable Pulley. 9. Reattached cable to spring on back end and door hook on front end. 10. Pushed dishwasher back into position. 11. Raised appliance feet to proper height. 12. Reinstalled side screws that hold dishwasher against cabinetry. 13. Replaced small screw cover plates. 14. Reattached drain line to disposal. 15. Reattached water line. 16. Turned water on and checked for leaks. 17. Reattached bottom cover plate to front of dishwasher.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability


Part Number: PS2345660

In Stock