The recirulation pumps was making a really rough noise when running. water would not enter into the washer when started

ApplianceWhirlpool Washer

ModelWTW7340XWO

Level of DifficultyReally easy

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Nutdriver
Pliers
Screw drivers
Socket set

Brian From Eagle Mountain, UT

Jul 14, 2012

To start out, I ordered two parts for a washer, a water valve and a recirculation pump. I found out that one of the solenoid switches went bad on the valve body. I tried to find just this switch but found out that you have to buy the whole valve assembly just to get one of the switches. The recirculation pump was making a really bad noise when it would run. The problem with the pump, the impeller that pushes the water out of the pump was in pieces in the pump head housing. I paid to rush the delivery so the washer was not unusable for every long. The parts showed up as planned with one problem. One of the solenoid switches was not attached to the valve body, it was broken off of the valve body. I called the service number that was on the packing slip. The lady I spoke with about the broken part apologized and quickly placed another order with the same part. Down side was she could not get it sent out that day because it was late afternoon on a Friday and the shipping department was closed. So the earliest I would receive the part would be the following Tuesday. She did refund my rush delivery cost, so i paid for just standard delivery. I had the recirculation pump on the Friday I was hoping for but still could not get the washer running until I received the water valve the following Tuesday. I told the lady I understand her hands are tied about shipping the part out that day, Since there was nobody there to ship it. I also understand that sometimes things do get broke in transit. The part was delivered on the following Tuesday as promised. I opened up the package to inspect it. This time the part inside the package was packed a little different and a little more secure. I was glad the service department was easy to deal with, very respectful and willing to correct the problem. All and All The repair went really well, had no problems installing the parts what so ever. (To make things a little easier to remember where they go)Leave the old wire harness intact with the old water valve when you remove it. Once the new water valve is install you can reference how to install the new wire harness from the old water valve. The pump had 3 screws and 2 hose clamps to remove it. It is easier if you can tilt the washer forward (just a little) to change out the pump. You can change out the pump without tilting the washer, just easier if tilted. I would order from partSelect again. I would recommend my friends and family to order from partSelect.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Circulation Water Pump

Part Number: PS2355486

$127.61
In Stock

Water Inlet Valve with Wire Harness

Part Number: PS3490233

$94.00
In Stock