If the door was opened before the set time was up (for example 3 min.), the system would "lock." Pushing any control buttons did nothing. The only way to "fix" the problem, was to unplug the unit and reset the timer, date, etc. The unit would only run correctly if you set the time, for example 1

ApplianceGeneral Electric Microwave


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers

Eldon From Lewis Center, OH

Jul 12, 2012

I used the first installation instructions from the web and found it very helpful. However, I would edit it to include "unplug power cord to the microwave" although obvious, I removed the control panel cover and only when I saw all the wires did it dawn on me to unplug the unit. I followed the instructions,removed the unit with out problem. However, when I tried to remove the flat tape like wire connection (from the housing to the control panel) I had problems. I pulled on the flat connection tape and could not get it to disengage with the connector. After studying the connection I realized it had a plastic clip like housing which secured the flat wire tape to the female connector. In trying to "unclip" the plastic housing / fitting it broke. I proceeded with replacing the control panel, also cleaned the housing on the inside and realized the "window" of the display had a dirty film on it which I wiped off. The result was a much brighter display when the job was completed. Relative to the problematic wire tape connection, I inserted the tape into the connector which had a good friction fit, I inserted the top portion of the broken plastic retainer (the connecting ends had broken off). Although not perfect, the wire tape was secured. I reassembled the control panel, plugged in the power, reprogramed the date, time, etc. Final outcome it worked like new. I would say I spent as much time cleaning the inside of the microwave (behind the control panel), the panel housing as I did disassemble and reassemble the control panel. If I had no problems with the wire tape connection and did not do the cleaning, it would have taken approx. 10 min.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Main Power Control Board

Part Number: PS239519

In Stock