Hanger on motor broke and destroyed the coupling

ApplianceWhirlpool Washer

ModelGST9344eq0

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers
Socket set

Andre From Torrance, CA

Jul 12, 2012

Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Single Motor Grommet

Part Number: PS380639

$4.46
In Stock

Direct Drive Motor Coupling

Part Number: PS1485646

$11.77
In Stock

Retainer, Motor (2)

Part Number: PS2326614

$3.82
In Stock