Dryer ran but no heat

ApplianceWhirlpool Dryer


Level of DifficultyEasy

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Nutdriver

Graham From Sunset Beach, NC

Jun 16, 2012

Upon receiving the parts from Parts Select I reviewed the contents of the package and then compared with what i had ordered. I then reviewed the video to locate the part and to ensure correct dis-assembly and installation. I had no problem with the new installation once I sorted out the wiring. Th PS video for this model describes and shows three red or orange wires coming for the harness two standard and on e thin wire which goes to the thermal cut-off. In my dryer this orange or red wire was actually bland white striped. I called PS who suggested I call Whirlpool who also could not help and insisted that this model had an orange wire where I was describing it as black, the concern was was that with this new thermal cut-off wires had to be cut and fitted with new ends to accommodate a change in design. I therefore did a little temporary wiring t before I cut any wires to ensure my assessment was correct. I was then able to cut the black and white wire fit it with a new end and plug it into the double connector that was now fitted to the jumper cable. I the connected the double connector to the thermal cut-off and tested the dryer for heat. I re-fitted the back panel and re-positioned the dryer to present everything is working satisfactorily. I would comment that someone needs to check why my dryer had a black and whit cable coming from the harness when both Whirlpool and the PS video show it as orange/red.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thermal Cut-Off Kit

Part Number: PS334299

In Stock