washer will not spin or agitate, all other operations good

ApplianceRoper Washer


Level of DifficultyA Bit Difficult

Time to do repairMore than 2 hours

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers
Socket set
Wrench set

Kathleen From Roby, TX

Jun 13, 2012

WATCH THE VIDEOS FIRST!!! I replaced the motor coupling and the agitator cam. I made it much harder than it had to be. My advice to any novice...watch the videos FIRST! I disconnected the drain and fill hoses then I took the back off of the washer only to find the motor in the front so I took off the cabinet. Then I took off the pump and the pump hoses (not needed). I released the motor and found the coupling. It was wasted, as suspect. I ordered parts. Then I took apart the agitator and discovered nasty old dogs. I ordered more parts. THEN, I discovered the videos and began to download them. I live way out in the country and my internet is about the speed of dial up so this is no easy feat. At this point I have washer parts all over my kitchen and new parts on the way (that is another whole story, FedEx has a hard time out here). After watching the videos I knew I had done WAY too much work but nevertheless I was determined to at least get the new parts on and all the pieces put back where they came from. I began putting the agitator together first and that was relatively easy except for the missing grease. The next day the coupling arrived and I was able to get it on (now that I knew to lay the machine down it was much easier to work on (instead of laying in the floor)! By Thursday night (I started this on Monday) I had everything reconnected and did a trial run. OH MY! Everything went well until the spin, then the noise started and the burning smell was not pleasant at all. I unplugged it and went back online the next morning to research this new experience. I found someone else who had made my mistake, you MUST force the couplings onto the shaft of the transmission and motor until it is flush with each shaft or you will get noise and burning odor. I took the cabinet off and re-worked the coupling, put it all back together (this time it really did only take about 1 1/2 - 2 hours). SUCCESS! My 20 year old machine works better than it has in the last 2 years. WATCH THE VIDEOS FIRST!!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Agitator Repair Kit

Part Number: PS334650

In Stock