Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance5 - 10 years
We had an Appliance Repair service come to fix, and they replaced the ice maker and the water valve, but ice maker was still not performing properly. We use RO water to fill the ice maker and because the water was also going through the charcoal cartridge, there wasn't enough water pressure to completely fill the tray. Plus charcoal filter was probably clogged. The original Blue Bypass Cap was nowhere to be found and I even called Kitchenaid to get one. They were of no help. But found your site, and found the part I needed. And best of all, ice maker is not jamming and is now making real ice cubes, not hollow, thin ones. And the water dispenser is now working too, so am very happy that such a small thing, fixed the big problem. Who knows, a clogged charcoal filter may have been the whole problem from the start.