The washer failed while I was doing laundry. The first load completed it's cycle and the buzzer sounded. The clothes were very wet indicating that the final spin did not occur. I started the second load and the pump filled the tub but agitation didn't begin. The motor could be heard running freely (

ApplianceWhirlpool Washer


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers
Socket set

Michael From Anchor Point, AK

Jun 08, 2012

After determining which parts seemed to have failed and locating them on the PartSelect website, I watched the excellent installation video and read some of the customer notes on their repair experiences. I then followed those examples. One thing was different for me. The shaft bushings on the new coupling parts were a tight press fit on the motor and transmission shafts and could not be pushed completely into place with my fingers. After starting them with my fingers I used a 3/4" wooden dowel and light mallet to gently tap the parts the rest of the way on. If this happens to you, be careful to keep the dowel centered directly on the metal bushing and avoid putting pressure on the white plastic(?)coupling body. The washer works like new again.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Sound Deadening Ring

Part Number: PS381093

In Stock

Direct Drive Motor Coupling

Part Number: PS1485646

In Stock