Buzzing sound and ice dispenser door stuck open

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Screw drivers

Monty From Menlo Park, CA

May 29, 2012

Removed complete back door panel (which took longer than 15 minutes, if I had started correctly it would not have taken me as long) then I figured out that the plastic plate with the GE symbol and water/crushed ice/ice label can be easily pried off. May want to do this with the freezer door open so the dispenser doesn't operate, or unplug unit. 1. Removed 4 philip head screws. 2. Pull out rubber switch cover used to dispense the water/ice. 3. Gently pry out plastic square piece behind rubber switch cover. 6. Gently pry out plastic control housing. 7. Note orientation of electrical plug, maybe take a picture with phone, on left hand side and disconnect. 8. Pull control housing out. 9. Replace housing in reverse order. To replace logic board: 1. Remove two screws located on each end of the control housing. 2. Remove the plastic strip the screws were holding. Note orientation of strip. 3. Gently pry dispenser and light knobs from housing. 4. Pull logic board out and insert the new board. 5 Reassembly in reverse order. To replace solenoid: 1. Disconnect 2 wires connected to solenoid 2. Remove 3 philips head screws on bottom front of solenoid bracket. 3. Loosen single screw in top of solenoid bracket. 4. Pull out solenoid. 5. Install new solenoid in reverse order. Note Dispenser assembly crank arm should be below the pin in the solenoid plunger. To replace dispenser assembly crank: 1. Note spring position and location. 2. Pull left side of arm from guide. 2. Pull right side of arm out of right side guide hole. 3. Slide spring off of right side arm. 4. Gently pull off dispenser cover, disc. 5. Push disc onto new crank assembly. 5. Install in reverse order.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Dispenser Assembly Crank

Part Number: PS293032

In Stock

Dispenser Door Solenoid Kit

Part Number: PS304961

In Stock