Dryer would shut off before the clothes were dry, with an E1 error code

ApplianceKenmore Dryer


Level of DifficultyEasy

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers
Socket set

Richard From Allyn, WA

Mar 11, 2012

I purchased a replacement "Thermistor", "Electrode", and "Door Catch Kit" for my 2002 Kenmore Elite He3 electric dryer. I watched several repair video's but wasn't thrilled with the instructions or the high degree of "remove and replace" of components, just to get the the parts I wanted to replace. I took the top panel off my dryer and removed the troubleshooting guide. It showed that the Thermistor, Electrode, and several other components, could be accessed from the front lower panel. I removed the panel, and then the blower cover (two screws and a clip). This gave me access to the Thermistor. It was a little tight, but I removed the part with little problem. Unfortunately the Thermistor the company sent me for my dryer model was incorrect. Not only would it not seat flush in the oblong hole in the blower housing, but the male electrical connectors were a 16th to an 8th inch too wide for the female connectors on the dryer. I ended up cleaning the old Thermistor and re-installed it. We'll see what happens. The Electrode was no problem, I simply removed the lint cover from inside the dryer (3 screws), and carefully pulled the slack in the wire harness enough to remove the electrical connections from the ends of the Electrode. That could have been done without removing the lower panel, but unless you've done it before, I'd recommend removing it, and the blower cover. It gives a better view of the connections. The electrodes have a small metal catch that holds it in the plastic vent cover. You can see it on the replacement part you'll have before you remove the old one. The door catch's are a no brainer. You can look at the new ones and see how that fit. They also come with well written instructions. Good luck with your repairs.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Catch Kit

Part Number: PS334230

In Stock

Moisture Sensor

Part Number: PS344525

In Stock

Internal-Bias Thermistor

Part Number: PS993287

In Stock