Level of DifficultyReally easy
Time to do repair1- 2 hours
Age of ApplianceMore than 10 years
This was the second repair I did with the assistance of PartSelect. A month ago the washer had probs too. Both of these were purchased 13 years ago. I moved my residence and in that process, the washer tried to vacate the laundry room due to the tub's unbalance during the spin cycle. I found out what a repair guy was going to charge and it was either dump this one and get a new one or repair it myself. I had never worked on a washer before, but did have some mechanical/electrical abilities. Within a few hours I knew every thing about that machine,,,thanks to the PartsSelect website. The "How to" videos were invaluable and extremely well produced! This spin balance issue turned out to be the "skate plate" which got out of position when the movers moved the machine. This balance prob from what your website showed to me could have been the result of a number of reasons. Bottom line is that not only did I fix the problem, but in the process I replaced a number of parts that needed it; springs, pads, motor mounts and the like. Don't order your parts from those "Roebuck" folks. Not only are they much more expensive than PartsSelect, but the availability of parts and length of delivery/cost was POOR! PartsSelect had my parts delivered within 3 days and saved me about 40% over what the OEM wanted for them. They have a nice tracking program for which I was able to exactly determine when I could expect the parts to arrive. All of PartSelect customer service was "First Cabin!" DITTO for the thermal fuse issue with my dryer. Finally, I would encourage anyone to attempt the repair of their washer/dryer with the assistance of PartSelect. Even if you have minor or no repair abilities. You will find that you will not only be able to fix yours as I have, but you will save a ton of money, re-condition your old unit for a number of additional years,,AND most importantly, have great satisfaction that you yourself did it. My one big caution though is this: Watch the PartSelect videos first before you start to take those cabinets off of the machines. A few steps is all it takes,,BUT if you do what I did and not watch the videos,,,you are going to have those EXTRA SCREWS, NUTS and BOLTS!