This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn
This part works with the following products:
Microwave Oven Combo, Range.
This part works with the following products:
General Electric, Kenmore.
Part# WB06T10012 replaces these:
AP3671405, 1084993, WB06T10012
Customer Reviews
Average Rating:
★★★★★
★★★★★
16 Reviews
4.8
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★★★★★
★★★★★
RAFAEL B - March 15, 2022
Verified Purchase
WORKED AS EXPECTED
ALL IS FINE, BUT THE PRICE OF THE ITEM WAS WAY TOO HIGH
★★★★★
★★★★★
Melodie M - October 31, 2021
Verified Purchase
Very easy to replace the roller.
Received the part quickly and happy to have my microwave working just fine again!!!
★★★★★
★★★★★
Kristine K - March 24, 2021
Verified Purchase
worked as expected!
This is our second replacement turntable roller guide in 8 years. Sometimes people who remove the roller guide to clean the inside of the microwave do not reinstall the center post correctly, and then it cracks. This one arrived extremely quickly, and it works perfectly.
★★★★★
★★★★★
William C - January 5, 2021
Verified Purchase
Worked as expected
The part appears to be a correct replacement and works as advertised
★★★★★
★★★★★
Evelyn G - September 10, 2020
Verified Purchase
exact part I needed
This part is exactly the right one and works perfectly in my 7 year old microwave. The first one was shipped in a flimsy box and came broken. I filed the return and got a refund no problem. Ordered a second one and it came just fine.
★★★★★
★★★★★
Sonia V - August 6, 2020
Verified Purchase
Exactly what I needed
I needed to replace a turntable roller guide. Was relieved that is was an easy fix. Part was ordered on Sunday PM and received it few days later. Awesome! Whole lot cheaper than replacing a microwave. Popped it in and immediately warmed up leftovers.
★★★★★
★★★★★
Annette E - June 30, 2020
Verified Purchase
Turntable Roller Guide
The part came quickly and in good condition. It took only a minute to install it. Very easy.
Thanks!!!
★★★★★
★★★★★
Brian N - May 16, 2019
Verified Purchase
roller guide
All went well and appliance back to working condition
★★★★★
★★★★★
Ron R - April 29, 2019
Verified Purchase
Good part, high price.
The item was horrendously over priced. Could not find another source for the part.
★★★★★
★★★★★
Rodney G - April 9, 2019
Verified Purchase
Perfect replacement
I had a need to replace this broken turntable on my microwave. This genuine GE part at a lower price was delivered promptly and was very simple to install.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 10 reviews.
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broken turntable
replaced it with the new one.
PHILIP from GEORGETOWN, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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The turntable roller guide on the microwave broke in the center, causing the glass plate unable to rotate during cooking time.
I ordered a new turntable roller guide for our GE Profile microwave, and the glass plate returned to normal immediately.
Roller guide under glass tray was broken, would not spin
Purchased a new roller guide, simply dropped it in to place and the problem was solved. It took longer to open the box than it took to make the repair. Quick and easy.
Ladonna from Peoria, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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The roller guide broke where it fits over the turning mechanism.
removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
Sheri from Sugar Land, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 of 2 peoplefound this instruction helpful.
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The Guide Roller attaches to the drive mechanism. The assembly hub had cracked an.d was unable rotate the plate inside the microwave
Simply removed the cracked Guide Roller after finding that there was no way to repair the piece. Upon receipt of the part via FedEx it was a simple matter putting the new part in place. Things work fine.
James from Virginia Beach, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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microwave dish rotator hub broke
Very fast very easy. Part was exact match!
John from greensboro, NC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 5 peoplefound this instruction helpful.
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Carousel would not turn
Popped broken assembly off, slid new on onto shaft. Took more time to open the box than to fix the microwave.
hazel from Martinsburg, WV
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
8 of 9 peoplefound this instruction helpful.
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Base of guide roller was cracked so turntable would not turn
Removed the glass tray, pulled out the old guide roller and installed the new one. returned tray. could not have been much easier. part arrived fast and was cheaper than other web sites.
robert from fort lauderdale, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
19 of 19 peoplefound this instruction helpful.
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Broken Roller guide assembly
The roller gude assembly on my G.E. microwave broke and was not allowing the food to rotate in the microwave. I called and gave the operator the model number off the roller guide and she did an outstanding job of selecting the correct part the first time. I received it in a few days and the part fit perfect with no problems. Thanks for
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4 questions answered by our experts.
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Darren
April 9, 2018
Does this tray roller have a plastic extension on the bottom side of it? Mine is broken and wont turn - but their is an approximately half inch plastic protrusion on the underneath portion of the roller that drops into the bottom of the microwave.
For model number 3364077579
Hi Darren,
Thank you for your question. Yes, this part has a shaft on the bottom side that slips over the motor coupling so that the tray will turn. I hope that helps. Good luck with your repair.
6 people found this helpful.
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Joseph Pinto
December 10, 2017
What is the radius of the roller guide from the center to the end of the roller. When i measured on the original part it was about 4.5inches. Want to make certain that the replacement part no: Wb06t10012 (manufacturer's number) is the correct part.
For model number JKP86
Hi Joseph,
Thank you for your question. The radius of this part would be approximately 4.5 inches and based on the information you provided will work with your appliance. I hope this helps. Thank you and have a great day!
5 people found this helpful.
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NAUSHEEN
November 21, 2018
My microwave oven is not spinning and warming up food. And the roller is not broken. What do i do?
For model number GE JTP86B0F4BB
Hello Nausheen, thank you for your question. If the unit is running but not heating the food or turning the tray you will want to check the door switches, turn table motor, fuse, diode and magnetron. I hope this helps!
1 person found this helpful.
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Frank
January 28, 2020
I'm missing 1 of the 3 wheels on this microwave turntable. Can i order just 1?
For model number WB06T10012
Hello Frank, thank you for your question. Unfortunately we do not sell the Wheels by themselves. The Wheels are only sold with the Roller Guide. I hope this helps.
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