The ice door chute was not closing tightly, so there was a freeze/thaw problem which was slugging up the ice auger.

ApplianceWhirlpool Refrigerator


Level of DifficultyA Bit Difficult

Time to do repair30 - 60 mins

Age of Appliance1 - 4 years

Tools Screw drivers

Stacey From Kingman, KS

Oct 20, 2011

3 out of 5 people found this instruction helpful

I killed the power to the fridge on my breaker box before I started the repair job. I popped the dispenser panel off by slipping two screwdrivers(one in each slot on the bottom of the panel). Then I removed two screws on the wire panel beneath in order to get to the ice door chute. (Take a mental note of how all the parts are positioned that you must replace.) I had to remove the pin in the ice door lever, then I replaced the spring and the ice door(flapper) with the new ice door support (timed release closure). The new ice door support doesn't require the white shroud that existed on the previous part. The most difficult part of this repair was having the patience to deal with the wire panel dangling in the way, and trying to contort myself in awkward positions to be able to see what I was doing. My hands are large, so it was difficult to maneuver them in order to make everything fit back together. If you have someone to hold the panel up out of the way while you are working, it would be much easier. If you have a short mechanic's creeper chair, it would be helpful!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Door Kit

Part Number: PS897356

In Stock