Washer not spinning, water leaking out bottom

ApplianceFrigidaire Washer

ModelFEX831CS0

Level of DifficultyA Bit Difficult

Time to do repairMore than 2 hours

Age of Appliance1 - 4 years

Tools Pliers
Screw drivers
Socket set

Michael From Springfield, VT

Jul 14, 2007

21 out of 24 people found this instruction helpful

My first step was to download and print out the parts diagrams from the manufacturer's website. With a basic idea of what I needed to get to I first removed the agitator cap and the agitator and right off I found a broken bolt on plate lock bracket that holds trunnion which supports and connects the tub to the transmission drive shaft. I replaced the bolt and put it back together and gave it a test run. Spun very nicely now but water was going everywhere. Unfortunately I found that when the bolt broke the tub had slipped down and ripped the rubber "tub seal assembly". To get to the seal I ended up tearing the machine completely down and removing the whole motor and transmission assembly out of the unit. It may be possible to get at the seal without doing this but I'm not 100% sure. To get the whole unit apart I did the following: Remove the front panel by removing the two screws located at the very bottom of the panel and lifting up and out .Remove the top/lid by removing two screws underneath the top toward the front, and disconnecting lid switch, or i found it easier to just unscrew and remove it, then lift off the top/lid assembly. Remove the agitator cap and the agitator. Remove the splash cover (this is not easy- I popped each tab with a flat screw driver- the ones at the rear were very difficult). I tried to remove the fill spigot but could not get at one of the screws so getting the splash cover out was not as easy as it could have been. Remove the bolts in the bottom of the tub and lift it out. Unhook the drain hose and the level or "pressure tube". Remove the 3 large and 3 small springs from the motor assembly ( I needed a strong spring hook but all I had was vice grips, they work but it was not easy). remove any other wires etc. (mark things with tape and matching numbers if needed) and pull out the whole barrel and motor assembly. Unbolt the splash tub and remove, unbolt the trunnion and remove. And finally replace the seal. Reassemble in reverse order. Important!! Clean shaft well (I used some 300 grit fine sandpaper to remove the little bit of rust scale that had accumulated) and lubricate everything. be very careful when reassembling, as to not scuff up the seals at all. I used a silicone spray. This might not be the best thing for the job but I know at least not to use anything petroleum based such as WD-40 when you are lubricating rubber or plastic. Reinstalling the springs was very difficult and again a spring hook would have been great. Everything else went together reasonably easy. The unit works fine now. many thanks to the websites I researched to get this done.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Tub Seal Assembly

Part Number: PS459481

$46.50
In Stock