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Level of DifficultyReally easy
Time to do repair15 - 30 mins
Age of Appliance5 - 10 years
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Disconnect the water and power supply to the unit. Remove the kick plate with a screwdriver and pull the unit from under the counter far enough to expose both door lift springs. With the door closed and locked release the tenson on the spring and remove the cable latch from the spring.One of mine was broke so this only had to be done on one side. With a 5/16 nut driver remove the bolt that holds the guide pullys in place. This is where I learned the problem from the original instulation. There are three screw holes to adjust the amount of tension on the cable. Mine was set with the most tension which is what caused the cable to break. I installed the new cables in the reverse order from above with the least amount of tension. It still supports the door but with less strain on the spring and cables. Good Luck
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Part Number: PS972325