Level of DifficultyReally easy
Time to do repairMore than 2 hours
Age of Appliance5 - 10 years
I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.