Ice Dispenser won't eject ice cubes

ApplianceKitchenAid Refrigerator

ModelKSBP25FKSS01

Level of DifficultyReally easy

Time to do repairMore than 2 hours

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers
Socket set

Richard From Lynchburg, VA

Sep 14, 2011

20 out of 28 people found this instruction helpful

I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Dispenser Kit Motor - 120V 60Hz

Part Number: PS328601

$120.73
In Stock

Ice Dispenser Motor Coupling

Part Number: PS2329394

$9.73
In Stock