If you placed an order on ApplianceHelp.com the order is still valid and you can check on its
status and make changes here on PartSelect.com. Click here for more details.
ApplianceGeneral Electric Microwave
Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
1 out of 2 people found this instruction helpful
I previously replaced the turning motor because the gears in the old one were stripped. However, the new motor did not fix the problem. Upon examining the 3 wheels of the rotating ring guide, I noticed that there were flat spots on the wheels. When the motor tried to turn the ring, the wheels did not turn, but dragged, thus causing a major friction that eventually stripped the gears of the motor. Fortunately, I diagnosed the problem before the gears of my new motor were ruined. Replacing the rotating ring guide immediately fixed the problem.
Were these instructions helpful?
Part Number: PS952368