microwave plate would not turn

ApplianceGeneral Electric Microwave


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance1 - 4 years


Michael From San Antonio, TX

Sep 14, 2011

1 out of 2 people found this instruction helpful

I previously replaced the turning motor because the gears in the old one were stripped. However, the new motor did not fix the problem. Upon examining the 3 wheels of the rotating ring guide, I noticed that there were flat spots on the wheels. When the motor tried to turn the ring, the wheels did not turn, but dragged, thus causing a major friction that eventually stripped the gears of the motor. Fortunately, I diagnosed the problem before the gears of my new motor were ruined. Replacing the rotating ring guide immediately fixed the problem.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Rotating Ring Guide

Part Number: PS952368

In Stock