Level of DifficultyA Bit Difficult
Time to do repair1- 2 hours
Age of Appliance5 - 10 years
First turned off the water at the valve. Next I undid the 5 screws holding the plate that holds the pump. Next disconnected the power connectors, then the water lines. Next undid the screw holding the pump, removed pump. Next, mounted the new pump to the plate, this was tricky because it has to fit kind of upside down, so you have to wrangle it into the proper position then align the screw hole. Next, secured it to the plate with the screw, re-connected the water lines, then the power. Before mounting it back to the fridge, I tested to see if it worked, well, it didn't. My heart sank. I re-checked all connections, I redid the entire process, disconnected and re-connected and still did not work. I researched the problem online and someone posted maybe the water filter might be clogged or defective. So I removed the water filter and put the stop plug in, and it worked perfectly. I went and exchanged the filter and plugged it in and still had the same problem. I am now suspecting the filter receptacle is the fault, but we will do without that for the time being. But the pressure is much better so changing the pump was still necessary. All in all a very interesting repair. I learned a lot about how the system works and now I need to replace the damper, it is very noisy.