Ice was being made slowly and the water through the door would not flow.

Jonnine's husband did the repair - At first, I was stumped on the cause of the problem because I thought because I did get some ice, the pump (valve) must be working. But after pulling the dust cover back off the bottom of the fridge, I removed the dual valve. I had my wife operate the switch in the door for water and I could tell that it wasn't activating the valve at all. Ordered the valve, took 30-45 minutes to put it on. Worked like a charm. Full ice bucket now and water through the door again. Easy install.