Broken Microwave door latch

ApplianceKitchenAid Microwave


Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years


Giles From Pembroke Pines, FL

Jul 13, 2007

46 out of 57 people found this instruction helpful

Have you ever tried getting the inner seal off a microwave door in order to replace a door latch or the handle? It is not an easy job. I was advised by a service technician that they usually just order a complete new door for a broken latch or handle as it is so difficult to get the seal off without damaging the door. I priced a new door, and it would have been more than the microwave, so I searched the internet for ideas. I found several sites that gave various suggestions. What worked for me was to slide a putty knife inbetween the top of the inner seal and the door - starting at the top right corner and working along the top first. I actually used several knives so that the six clips that are along the top did not pop back into their sockets. The first clip is 55 mm from the top right corner. There is then more every 95mm along the top of the frame. If you can push these in with a knife, keeping the knives in place, you will be able to carefully pull the seal out. From the top left corner going down, there is a clip 25mm from the top, and another 85mm from that point - again push a knife in to release the clip. Carefully work your way along the bottom, The clips are in the same place as on the top. Then work along the edge closest to the microwave. With a bit of patience, the seal will come out in one piece. Even if you break it getting it out, it is better than the alternative, and you can always get another one at
Once I had got the seal off, I thought I was home dry and the rest would be easy. Wrong! To get at the broken latch for the door (same if I was replacing the handle) I still had to get the stainless steel outer shell away from the main frame of the door (without bending it) and there was clips all along that had to somehow all be pushed out of their sockets at the same time so that the stainless steel outer shell would come away from the rest of the door, and I could get at the screw that held the latch in place that needed to be replaced. I came up with the idea of pushing 2 quarters in the gap between the door shell and the main frame next to every single clip. I then went back along where all of he quarters were pushed in, and pushed a penny inbetween the two quarters and this opened up the clips just enough to disengage them from their sockets, but without bending the stainless steel. As I gradually went around the door pushing the pennies in, the outer shell poped off, and I could get at the screw to get the broken latch off. Once I knew I could get at the part that I need to replace, I went on line and searched for a place to get Kitchenaid parts. That is when I found this site. I ordered the 2 parts that I needed from at around 2.30 PM. At 3.15 PM the next day they were delivered to me in South Florida, and within 10 minutes they were out of the packing, and I had the microwave fixed. Getting to the part that needed replacing wasn't easy, but I hope that the above makes it easier for somebody else in a similar situation. The service from was excellent. I had never heard of them before, but would certainly recommend them to anybody.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Latch

Part Number: PS373828

In Stock

Inner Door Frame - Black

Part Number: PS389953

In Stock