discovered broken left shock absorber when changing "coin-trap"

ApplianceGeneral Electric Washer


Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Pliers

John From Napa, CA

Aug 21, 2011

4 out of 6 people found this instruction helpful

I followed instructions provided in the package of replacement shock absorbers with my own improvisation. The instructions state to use a 1/2" deep socket to release a locking tab on the nylon retaining bolt on each end of the OEM shock absorber. Use a 1/2" drive 1/2" deep socket to release the locking tab; remove the bit of the 6-way screwdriver and insert the open shank in the square 1/2" drive openning. With firm but steady pressure, push the nylon retaining bolt out. If the tub gives way to your pushing, firmly hold the retaining tab on the upper shock reataining assemby of the tub. Remove the broken shock absorber and ensure all pieces are out of the connecting points. Replace the broken shock. Insert the 2x4x12" block between the wash tub assembly and the front plate. Spread liberal amount of water soluble lubricant (KY Jelly) on the nylon retaining bolt and re-insert in corresponding holes from the rear and pushing firmly to the front. Wipe off excess lube. NOTE: The right shock absorber was not broken so I left it in place. The coin trap and drain pump must be removed to gain free access to the retaining bolts. I am assuming the replacement procedure will be similar.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Shock Absorber Assembly

Part Number: PS270563

In Stock