Level of DifficultyA Bit Difficult
Time to do repair30 - 60 mins
Age of Appliance5 - 10 years
PHYLLIS From LAKE WORTH, FL
Aug 13, 2011
0 out of 1 people found this instruction helpful
I watched the video, read about the 10-minute repairs and how easy it was, and thought "no problem"...It turned out that "popping the top part of the agitator" off the base was NOT easy. I finally admitted defeat and got my husband's help. He could not get them to "pop" apart either! I did not know that the 4 white plastic tabs through the cam were what was holding it together. Since I could see that ours were damaged and I wasn't getting anywhere anyway, I took a long screwdriver and poked, scraped, and pried on them out of sheer frustration. When some of the bits of plastic had broken off, I stood on the base and yanked up on that darn thing as hard as I could and yep - it "popped" off sending parts flying across the laundry room. The rest of the repair was done in under 5 minutes.
Note to others: If the 4 plastic tabs that hold the cam to the base have been melted/crushed flat, don't expect the two parts of the agitator to come apart easily!
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Part Number: PS334648