Accordian plastic rips

ApplianceFrigidaire Air Conditioner

ModelFAC083K7A1

Level of DifficultyVery Difficult

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools

Patricia From Haydenville, MA

Aug 10, 2011

0 out of 2 people found this instruction helpful

After removing the old set...my neighbor (I'm his second wife on loan) LOL
He then carefully slid the first panel down the side of the air conditioner side. As soon as he got it down and adjusted the accordian within the track. The more he gently pulled the accordian part the more it started to tear away from the first piece which had to be slid down the track on both sides of the air conditioner. I called the toll free number and asked what I could do with this issue and the customer service woman on the other end of the phone was wonderful!! I didn't get her name, but she was exceptional handling/listening to my problem. So she credited my account and reordered another one for me. They were on back order so I received it within two weeks. When installing the "second" set of accordian curtains with frame the same "exact" thing happened. Frustrated and very unhappy with this appliance I put the metal clips down the side of the torn accordian curtain. I haven't called again, but the customer service woman said that "if" it happens again...she would get in touch with Frigidaire directly because of the impossible construction of these replacement parts. So I put the 30 metal clips back on the ripped one and it works for me. Tape wasn't an option because there was no way to put it on each of the fins and then pull it closed, so the metal paper clips work like a dream. I don't have any expectations of the Frigidaire company looking into this issue but it would be nice if they had a resolution to this part issue.. Thanks
Fabulous customer service from "PartSelect.com

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Frame with Accordian Curtains - Right and Left Sides

Part Number: PS2373849

$88.32
In Stock