Dishwasher would not start when Normal was selected. Would run fine if other option selected.

ApplianceKitchenAid Dishwasher


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Norman From Weatherford, TX

Aug 10, 2011

6 out of 8 people found this instruction helpful

I began by opening the door to the dishwasher. The front panel on this unit is a custom wood panel held on by six screws. I removed the screws and the front panel. Then I unscrewed the two remaining screws holding the control panel onto the door. I also removed the two screws holding the door latch in position. With all screws removed the control panel simply slid off the top of the door. Inside the control panel, I used a small screw drive to pry the retainer clips back from the edge of the electronic control board. The control panel then snaps out. I disconnected the ribbon cable from both boards and reinstalled the new ribbon cable. I then reattached the ribbon cable to the new electronic control board and snapped the new control board into place. I reinstalled the control panel and tested the "Normal" position to insure the dishwasher would respond appropriately. After checking for proper operation, I reinstalled all screws,including the door latch and the front cover. Operation complete.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Electronic Control Board

Part Number: PS393296

Recycling Rebate Available
In Stock

Ribbon Cable

Part Number: PS396785

In Stock