Water dispenser did not work - control switch mount was broken

ApplianceWhirlpool Refrigerator

ModelPS327360

Level of DifficultyA Bit Difficult

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Screw drivers

Ray From Reno, NV

Jul 26, 2011

5 out of 6 people found this instruction helpful

I replaced the control bracket, which has mounts for the switches used to activate the ice and water dispensers. The water switch mount was broken, so the switch would not activate. It was great that I could find this part (the control bracket) on PartSelect's site.

If the person doing the repair has a little patience, then he/she will be rewarded!:

The first step is to pry off the front panel: I pried off the panel at the bottom. It will pop off, but takes a little effort. I used a couple of screwdrivers to pull it up at a couple of spots at the same time. Once the bottom pops out, then I pulled straight up on the panel. (If you try to pop out the panel at the top, you will damage it, so make sure to pop it out at the bottom.)

Next, disconnect the wiring that goes to the panel, and put the panel aside.

I then took a digital picture of the arrangement of wires and switches on the control bracket.

I disconnected any wires going from the inner part of the refrigerator to the control bracket, and then unscrewed the control bracket.

After removing the old control bracket, I carefully noted how the two switches (one for ice, one for water) mount into it. I removed these switches and put them into the new control bracket.

I then remounted the control bracket into the refrigerator, screwing it into place. I used the digital picture that I had taken earlier to make sure that I knew how to reconnect all of the wires.

I plugged the the remaining wires to the front panel, and then snapped the front panel back into place on the refrigerator door.

I was done!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Control Bracket

Part Number: PS327360

$8.76
In Stock