Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance5 - 10 years
Took both left(broken one) and right brackets off. They come out opposite what you may think. You must pull down on them and then out. Previous post alerted me to pull down, and he was right. Pliers helped give me leverage.
I put the shelves into bracket on both sides before inserting them back into position. Popped right in with a firm push.
All's well that ends well.