ApplianceGeneral Electric Washer
Level of DifficultyA Bit Difficult
Time to do repair1- 2 hours
Age of Appliance1 - 4 years
I replaced the work tub dampening strap because that what everyone recommended to replace for this problem. However the purpose of these straps is to dampen the agitation cycle and they have nothing to with the spin cycle at all. the balance ring assembly had been rubbing on the outer tub so I decided to replace it because of a "balance issue". However the ring is liquid with baffles to counter balance the load as it spins and it still had the liquid inside of it so it was actual not needed. What fixed my issue was I found a bolt laying at the bottom of the washer. This bolt was one of the 4 bolts that hold the outer tub to the metal support. When it feel out the tub was only held in at 3 points not the needed 4. This allowed it to rock a bit in the high speed spin and you thought it was going to fly into a 1000 pieces. I replaced the bolt and other parts since I had paid for them and everything works great now.