The oven would not heat properly

Pulled the oven away from the wall. Removed two screws inside the oven. Pulled old heating element out. When I did I heard a loud pop and and saw smoke. I assumed the element would not be electrically live if the oven was not on. That was obviously incorrect. I pulled the plug and then completed the installation. I went to chruch on Sunday and thanked God that I was not electrocuted. Now the oven works fine. My wife wanted the oven to die so that she could get a new alppliance, Instead I am alive.

Seriously your service was great. Your web site pointed me to the correct part, and it arrived the next day! I would definitely use your service again if I remember your name.