Dishwasher basin would fill and then dishwater would shut off. The water was not pumping into the cleaning showers.

ApplianceKenmore Dishwasher

Model

Level of DifficultyEasy

Time to do repairMore than 2 hours

Age of Appliance5 - 10 years

Tools Wrench set
Pliers
Screw drivers
Socket set

James From Old Town, ME

Jul 05, 2011

6 out of 8 people found this instruction helpful

To empty the water in the dishwater basin, I pushed the cancel button and closed the door. I then turned the electrical breaker to the off position that supplies electricity to the dishwasher. I confirmed the power was off by attempting to start the dishwaser. I removed the metal plate between the dishwater door and the floor by removing the two screws. I removed the two screws that connect the top of the dishwasher to the underside of the countertop. I shut the water valve that supplies hot water to the dishwasher (mine was located under the sink). I disconnected the drain hose (plastic) by using pliers to loosen the clamp the holds the hose on the outlet of the drain pump (drain pump is much smaller than the pump that needed replacement). A towell is handy to soak up the water that comes out the hoses. I loosened the nut on the water supply hose (this was difficult because of lack of room)using a wrench and pliers. I opened the door on the metal box that houses the wire nuts for the electrical connection to dishwater, and I removed the wire nuts and the screw for the ground wire. Once the white, black, and gound wires were disconnected, I could pull the dishwater out. I also had to pull the drain hose out from the clips on the side of the washer to pull the dishwasher out into the middle of the kitchen floor. I flipped the dishwasher on its back. I removed the single bolt that held the broken pump motor to the dishwasher, and then the motor twisted counterclockwise and I pulled it out. The pump shaft would not turn freely with my pliers, so I knew the motor was broken. I removed the pump end (impeller) from the dishwasher by tapping it with my screwdriver. The impeller end came out along with a metal screen. The metal screen was 50% plugged, so I cleaned it and put it back in place. I wet the gasket on the new pump motor and slid it back in place while rotating clockwise and locking it in place with the tabs. I replaced the bolt that holds the motor in place and reversed the repair procedure to re-install the dishwasher. Be sure to run the dishwasher and look for any leaks. The last step is to replace the metal plate between the floor and door. While I had the dishwasher pulled out, I discovered another problem with the pulleys and strings that prevent the heavy door from flopping down, but I won't include this repair. The pump and motor must have been failing for some time because the dishwasher is much quieter now and the dishwasher is much faster. I am sure the plugged screen didn't help either.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Circulation Pump Motor with Impeller - 60Hz 120V

Part Number: PS2363114

$137.62
In Stock