not making ice, ice getting stuck and water spraying out

ApplianceJenn-Air Freezer

ModelJCD2389GES

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools

Laurie From Bloomfield Hills, MI

Jun 21, 2011

0 out of 1 people found this instruction helpful

I ordered the parts by putting my problems onto google which got me to PartSelect who helped me pick out what I needed.
First the ice maker was making a loud grinding noise for days and then stopped making ice.
Also, the shoot cover in the dispenser was not closing, ice was getting stuck and water squirted out all over and made a huge mess. One day I got a small white plastic piece in a cup of ice water and knew that something had broken off. When the chute door would not close and ice was getting stuck...I knew I had to order the ice dispenser solenoid and door kit, even if I needed just the round circle that was the chute door. It turned out that it was that which needed replacing so my handyman and I watched the You Tube Select Part video on changing the ice dispenser solenoid. It was fairly easy and took 1/2 hour.
Next my handyman watched the video on how to change the ice maker, and he did so as such. When finished, we did not hear any action or water dripping inside the ice maker so my handyman wondered if anyone turned off the water...and since no body did, I told him that if I didn't have ice by tonight, I would call him so he could come back out and see why. But after dinner, I checked the ice bin and there was some ice. The water squirted out in a small neat stream and was glad to see that everything was fixed; and I didn't have to call a service company, which meant paying double the price!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Maker

Part Number: PS2121513

$126.87
In Stock