Door lock was in the locked position and door could not close

ApplianceAmana Washer


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years

Tools Screw drivers

Suryakant From Cortlandt Manor, NY

Jun 16, 2011

36 out of 37 people found this instruction helpful

I bought a new door lock for 132 dollars (item number PS2037196).

Ultimately you have to get to the inside of the machine where the door lock is located in order to see if you will need this door lock that I bought.


First take off the top by taking off the 2 screws on the back of the machine.

Second take off the control panel, I believe there are about 5 or 6 screws for that.
(there's also a screw when you open up the detergent compartment on the bottom left- also, a lever must be pushed in order for the compartment to come off- it MUST be taken off).

Third unscrew the top of the front white plate.. there should be a 5 or 6 screws for that.
You don't need to take off the entire front plate.

Finally unscrew 3 screws that hold the door lock in place .. make sure your hands is in the machine- the back of door lock to catch the lock when you're on the last screw.

Gently take out the door lock from the side with the cables attached by holding the white metal door open (it bends).

Try to pull on the bottom of the door lock (its a manual release). If it doesn't release you need to buy a new door lock like I did... if it does release then you don't need a door lock and just reassemble.
(Note: You can also try plugging in the machine and THEN pulling down on the manual release. When I tried this the door lock just vibrated and nothing happened so I bought a new door lock.)

If you have the new door lock continue here:

Take out all 3 cables on the old door lock by pressing on the corresponding clips.

Attach the new door lock with the correct cables. Assemble machine back together.

Thats it.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Lock (Now subbed to Door Lock Latch)

Part Number: PS972231

In Stock