ApplianceGeneral Electric Refrigerator
Level of DifficultyEasy
Time to do repair15 - 30 mins
Age of ApplianceMore than 10 years
From reading other customer reviews I initially suspected the defrost timer located inside the refrig compartment behind the upper back panel where the light bulb is located. Was able to order, remove shelving, remove cover panel, locate, and do a simple remove and replace. However, after I had manually defrosted the freezer (by unplugging and leaving door open all night), the original problem reoccured within a few days. Next step was to suspect the heater coils located inside the freezer compartment behind the back wall panel. Sure enough one of the two coils was burt, by having a black color to the coil. Was able to order this ready to install kit, that includes both new coils, and thermostat as one assemply, and again do a pretty simple remove, then install with new, exactly as the original. No more frost build up, and both compartments are nice and cold. These are simple and basic part replacemts, and PartSelect makes it even easier. There was no reason to replace this side by side that is now 15+ years old and counting.
Note: If a heavy build up of frost has occured, defrosting will most likely create more water than the tray on the bottom of the refrig can hold. Will need to plug or tape over the drain hole on the inside bottom of the freezer compartment. Large bath towels can be placed on the bottom of the compartment to absorb water, and prevent over flow onto the floor. Will take several hours to completely defrost. Foods can be stored in ice chest or seperate freezer if available. Others have used heated blow driers to reduce thaw time.