Drain Solenoid and Bracket Assembly Specifications
This valve opens in order for the water to drain out of the dishwasher.
How Buying OEM Parts Can Save You Time and Money
Part Videos
Replacing your General Electric Dishwasher Drain Solenoid and Bracket Assembly
Troubleshooting
This part fixes the following symptoms:
Not draining | Leaking | Will not fill with water
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint, Kenmore.
Part# WD21X10268 replaces these:
AP3994907, 1263990, 165D5478P002, WD21X10071
Customer Reviews
Average Rating:
★★★★★
★★★★★
11 Reviews
4.3
Filter By Rating:
5 Stars
7
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
Sort by:
< Prev
1
2
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Orville W - March 3, 2023
Verified Purchase
Burnt
Burnt up after 7 cycles
March 4, 2023
Hi Orville,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Bobby S - April 8, 2021
Verified Purchase
Got it replaced in less than 30 minutes
It took me a little while to get the plunger out of the old solenoid because it heated up over time but once I got it ,IT WAS like 10 minutes later dishwasher was back up and running. Do it yourself projects can save you alot of money..
★★★★★
★★★★★
Paul S - August 3, 2019
Verified Purchase
Fourth one I've purchased.
All of them worked great for a few months and then they melt. I'm assuming my dishwasher is the culprit since the original part did the same thing. Company is as you'd expect, you order a part, they send it to you.
★★★★★
★★★★★
Robert B - May 14, 2019
Verified Purchase
Easy repair, followed video, installed part with minimal trouble, part took care of the problem.
Part came when promised and it worked.
★★★★★
★★★★★
Rhandi M L - May 1, 2019
Verified Purchase
Works perfectly.
Works. Pretty easy to repair.
★★★★★
★★★★★
Stefan M - April 24, 2019
Verified Purchase
Perfect fitting, easy exchange, works great!
Perfect fitting, easy exchange, works great!
★★★★★
★★★★★
Travis T - April 16, 2019
Verified Purchase
Worked great and it was an easy repair
Everything worked as like it should and ship/received on time
★★★★★
★★★★★
NICK S - March 26, 2019
Verified Purchase
easy repair but
the coil / solenoid (the electrical )was good , easy install but you should
include or have readily available the piston / shaft / armature ,
whatever that part is called
Cleaning the melted and blended coil outer skin / plastic shell
from the armature was very painstaking . ended up removing metal
and ended up with a loose , noisy operation .
it's a moot point now , the hot point washer is a piece of junk and I
will be replacing it shortly .
your service was great , price was fair , delivery was quick .
thank you .
Nick S
★★★★★
★★★★★
Sean G - December 4, 2018
Verified Purchase
Easy repair
Part came in excellent condition and worked as expected.
★★★★★
★★★★★
Kendyll C - April 25, 2018
Verified Purchase
Exactly what was removed. No "universal" adaptors needed.
Easy, peasy. Just the way I like 'em. The video was spot on. Made this repair so simple . . . well, you know who could do it.
< Prev
1
2
Next >
Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 9 reviews.
What's this?
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Water not pumping out of tub.
Repair was easy. However, this did not solve the problem.
Ray from LOUISVILLE, KY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The dishwasher did not drain
First we got all the water out of the bottom of the dishwasher. Removed the old, melted drain solenoid. Very important - DO NOT THROW ANYTHING AWAY. The solenoid that removed was melted; however I had to reuse the springs, brackets and plunger from the old solenoid. I had to scrape and clean (with a solvent) the metal plunger to reuse it.
... Read more Once I got it cleaned up and re-used the old parts, mounting it was easy. However, getting that tiny lockwasher on the shaft was a real pain in the ass. Finally I got it together and it worked great.
Read less
Kirk from Graniteville, SC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
10 of 12 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Leaking from pump housing
Heard a noise in our dishwasher and ended up taking the entire pump and housing out and found a small sucker stick in the impeller along with a bunch of string and other material that needed to be cleaned out. Also found that the housing was leaking at the shaft that goes to the solenoid and dripping on the solenoid and had rusted the me
... Read moretal plunger that goes into the solenoid. Bought the housing and solenoid unit. 1 screw (bottom one) on the housing was rusted becaue of the water. Had to hacksaw the housing and then had to drill out that screw. Also, the pump housing screen is left hand thread and is tough to get out. Had to hacksaw that too. Be careful of the orientation of the metal ring in the impeller area. I did that backwards the first time and the motor would not move. Also, the electrical connector to the motor appears to be polarized so it can only go on 1 way-notice before you take it out. Be sure to screw the solenoid bracket back on tight and notice the spring orientation before you remove-the new one was different than the old. Bottom line is that it works fine, and for $40, it's fixed, rather than spending $800 for a new one.
Read less
Erik from Rockford, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
8 of 9 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dishwasher solenoid overheated
If you are replacing an overheated solenoid that had the plastic melt, don't forgot to order a armature and link as well. I made this mistake and had to wait another week to fix the dishwasher. The repair wasn't too bad. The most time consuming part was putting the E-clip retainer ring back on the diverter shaft. Tipping the dishwashe
... Read morer back some really helped for me to have more room to see and work with.
Read less
Matt from Summerfield, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
19 of 22 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dishwasher tub would not drain
Pulled unit out from counter (never had dishwasher issues before) to see if there was anything obvious with wiring or anything. Noticed that some little piece on the bottom looked to have melted (later discovered to be the drain solenoid). Removed the obviously defective part and looked it up on line. Found the name of it on Part Select
... Read more's website then started shopping for best price. Came back to Part Select because the price was the cheapest I could find. Two - Three days later received part and put it back on and had the dishwasher back in place and in use within about 10-15 minutes. Marking my first ever dishwasher repair. :)
Read less
Michael from McDonough, GA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
9 of 13 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
dishwasher would not drain
replaced solenoid. worked properly after repair
gary from Farmington, NM
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
7 of 10 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dishwasher would not drain. Used air to confirm drain hose was clear. Traced problem to Drain Solenoid
After determining the drainage issue was caused by the solenoid, (by process of elimination; the hose was clear, drain opening clear, diverter moving freely, power to solenoid present during rinse cycle= bad solenoid. Solenoid showed signs of overheating upon internal inspection...) I transfered the bracket assembly to the new solenoid, r
... Read moree-attached bracket to diverter reservoir, connected spring and power and Did a test run. Solenoid works great! I did notice the shaft on which the diverter pivots leaking just a bit while moving the shaft. You might consider oredering a new gasket for it if you plan to replace the solenoid. Pretty easy repair. Especially considering the complexity of some other possible problems! Good luck!
Read less
chris from Albany, OR
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
11 of 14 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dishwasher water will not drain.
Very easy about 5 min replacement, Checked electrical conductivity to verify I had a bad solinoid, after I received the new part. I removed and replaced part by only removing and re-installed 2 screws and spring. Dishwasher worked like new.
Hector from West Melbourne, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
46 of 58 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dishwasher wouldn't drain
Based on information gleaned from the internet, I suspected that the drain solenoid might have melted. I took apart the solenoid assembly and checked it out. I found that some of the plastic on the inside of the solenoid had indeed melted, making it impossible for the plunger that opens and closes the drain valve to move in and out smoo
... Read morethly and completely. I removed the old solenoid, replaced it with the new one, and the dishwasher worked perfectly.
Read less
MICHAEL from YPSILANTI, MI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
11 of 13 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
17 questions answered by our experts.
Sort by:
< Prev
1
2
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
David
March 4, 2018
My dishwasher won't drain properly. I disconnected tube drain tube and cleaned it out. I found that if I run past the rinse cycle to drain it will drain out slowly (gravity?), but the water pressure will not allow it to empty into the disposal. Is this the solenoid or another part that has failed? I see the motor spinning during other parts of the wash cycle, but not during the drain.
For model number GSD3360R15SS
Hi David, Thank you for the question. You can try to replace the Drain Solenoid and Bracket Assembly, PartSelect Number PS1481923.This valve opens in order for the water to drain out of the dishwasher. Hope this helps!
8 people found this helpful.
Was this helpful?
Thank you for voting!
BRIAN
November 13, 2018
My dishwasher wasn’t draining. The drain solenoid moves when in the drain position but it makes a buzzing noise and gets real hot and still isn’t draining the water
For model number GSD3300N20BB
Hello Brian, Thank you for the question. With the symptoms you have described, it sounds like the solenoid is defective and should be replaced.Hope this helps, good luck with this repair!
4 people found this helpful.
Was this helpful?
Thank you for voting!
Duke
August 30, 2017
There is a little lever just above the drain solenoid. If i switch positions on the lever the machine drain. I am assuming the solenoid activates this lever. Is that correct?
For model number GSD3630F00WW
Hi Duke,
Thank you for your question. This part opens up the drain valve so that your machine can drain properly. It does sound like you will probably need to replace this part. I would suggest testing the part with a multi-meter first, just to be sure. Good luck with your repair.
4 people found this helpful.
Was this helpful?
Thank you for voting!
William
January 24, 2022
I just replaced the drain solonoid for my neighbor who I directed to buy the part from you. The previous solonoid had melted. The replacement part worked, but also got TOO HOT to touch when running the dishwasher through it’s cycles. I am afraid of the new on causing a fire. Is there something else wrong or that should be checked?
For model number GSD2100V50WW
Hello William, Thank you for your inquiry. We have researched the model number you have provided and it could be an issue with the wiring or with the dishwasher timer, which can cause the solenoid to stay powered up for too long and overheat. Check the wires for any visible damage, and check the timer with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I tested the ohms on my dishwasher solonoid and it read 36...does that mean it is working and doesnt need to be replaced? and if so, how do i know/test if it is the sump that needs to be replaced?
For model number gfsd551p00ww
Hi Anell,
Thank you for your question. When your multi-meter is set the R x 1 setting, place each of the meter's probes on one terminal each. When the probes touch the terminals, the reading should change from a reading of infinity to a reading of approximately 40 ohms. If you receive a reading of infinity, or a reading that is no where near 40 ohms, then you will need to replace the solenoid. Where the reading is near 40 ohms the drain solenoid and bracket assembly should be fine. We hope this helps. Thank you and have a great day.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Ron
August 30, 2017
I need part # 497 drain solenoid only as per the exploded parts view. Is part # 494 the same thing?
For model number GSD2220F00BB
Hello Ron, thank you for contacting us. That part is no longer sold separately. You would have to purchase the bracket to get the solenoid. Good luck with the repair!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Don
October 15, 2017
Does this part also act as a check-valve? I have water backing up from the drain.
For model number GSD4000N00WW
Hi Don, Thank you for the question.This valve opens in order for the water to drain out of the dishwasher. If it is "stuck" open it can let water back in. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
William
February 1, 2018
When the dishwasher goes into drain mode and the dishwasher drain valve plunger goes down there is water leaking from the solenoid. Does this indicated that the solenoid needs replacing.
For model number GSD3230F00WW
Hello William, thank you for your question. Yes, I would recommend replacing the solenoid as the leak is coming from there. I hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Todd
March 13, 2019
I replaced the dishwasher drain solenoid because the old one looks like it over heated and melted. The replacement part seems to get very hot also. Is this normal?
Hello Todd, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Mike
December 9, 2019
Ran dishwasher at night. There was a bad electrical smell in am. Now dishwasher will not drain. What could this be?
For model number GSD2100V50WW
Hello Mike and thanks for writing.
It sounds like a faulty Solenoid PS1481923 test and replace if needed. We hope this helps. Please contact us anytime.
1 person found this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
2
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
