The Kitchenaid heavy duty mixer's motor would run but the mixer head would not turn.

ApplianceKitchenAid Small Appliance

ModelG5SS

Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of ApplianceMore than 10 years

Tools Pliers
Screw drivers

A. W. From Rogers, AR

May 04, 2011

3 out of 7 people found this instruction helpful

Obviously the problem was in the gear box of the mixer. I disassembled the gear box by removing the four large screws holding the base then the four screws at the rear and center of the mixer. Then I removed the thin metal ring covering the five screws around the front of the housing by gently prying up with a small screwdriver. The five screws beneth the ring have to be removed with a small blade screwdriver turning them a round at a time in sequence until they are free. Gently pry the two housings apart with a screwdriver and lift our the lower half with the plantary gears. I found the drive gear was stripped. I went to PartSelect on the web, eaisly found the exploded view of the mixer's gear box and ordered the gear I needed. The gear is part of an assembly attached to the mixer housing with three screws. Work around the lubricant in the housing. Within four days I received the new gear, installed it by reversing the above procedures and the mixer is working again. The total cost was $34.85. Not a bad investment considering the mixer cost over $400 and would have been trashed for want of one part.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Worm Gear and Bracket

Part Number: PS734273

$10.35
In Stock