Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of ApplianceMore than 10 years
This is the second time PartSelect came through for me. If it hadn't been for you guys, I'd have had to buy a new Jenn-Air cooktop, because ours is nearly 30 years old. About two years ago, I bought a new two-burner cartridge, which installed without tools in about one minute. But a few weeks ago, we lost the burner in the other cartridge. I emailed PartSelect, and even though I gave them my obsolete model number, a helpful service rep managed to find me the part number of the correct burner, so I was able to place my order. Once the part arrived, there was no problem replacing the burner. This is a simple operation we've performed many times when we need to remove the burner for cleaning.